One Cube CRM follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, One Cube CRM uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Note that One Cube CRM has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Our company’s overriding policy is to collect as little user information as possible. OneCubeCRM may retrieve and store your:
Profile picture or Gravatar;
Timezone and language;
Gmail signatures and aliases;
List of labels and calendars;
OneCubeCRM configuration and data (e.g., settings, subscription details, templates, notes, campaigns);
Thread IDs, Draft IDs, Message IDs if linked to a OneCubeCRM feature (e.g., shared label, sequence).
We only communicate with Google servers through the Gmail’s API (OAuth). You can revoke access at any time. We store the subject and recipients of your tracked emails in order to notify you of opens and display related activities. Once using our Services, we may communicate with you if you’ve provided us the means to do so. For example, we may send you promotional email offers, or email you about your use of the Services. Also, we may receive a confirmation thanks to a tracking pixel when you open an email from us. This confirmation and helps us make our communications with you more interesting and improve our services.
We protect your data throughout the data flows of the OneCubeCRM product, from account creation and integration through Google’s OAuth service, to encryption of data in transit to OneCubeCRM servers (using browser-based TLS) and encryption of that data at rest (using AES-256), to a variety of administrative, physical, and technical safeguards designed to create a secure environment for our customers’ data. All OneCubeCRM applications include failover and backup instances and our infrastructure respects and maintains industry-standard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, FedRAMP ATO and PCI DSS v3.2.
We do not sell or trade your personal information. We may transfer or share your personal information with trusted and GDPR-compliant third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.