What Makes Good Customer Service and Why is it Important

Why are some businesses successful while others aren’t? What is the primary difference between a failed and a successful company? It often comes down to the attention given to customer service. What, then, makes good customer service? A business has no value until there is a demand for its manufactured goods—likewise, customers will find no […]

Why the Blend of Content Marketing and CRM is Important for Your Business

Running a business requires a great deal of skill and knowledge. And, when it comes to content marketing and customer relationship management (CRM), this knowledge is especially important to master. BusinessDictionary.com defines a business person as: “A person whose duties include the identification of the goods and services desired by a set of consumers, as […]