Terms and Conditions

Last Updated: December 7, 2025

1. Acceptance of Terms

By clicking "I Agree," creating an account, or accessing/using the OneCubeCrm platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), which form a legally binding agreement between you and OneCubeCrm ("we," "us," or "our"). If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

OneCubeCrm provides a local SEO and reputation management platform that helps businesses manage their online presence, specifically through integration with Google Business Profile. Our services include profile auditing, review management, and business information synchronization.

3. License Grant and Restrictions

Subject to your compliance with these Terms, OneCubeCrm grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes. You shall not (and shall not permit any third party to): (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software underlying the Service except to the extent permitted by law; (c) use the Service to build a competing product or service; or (d) resell, lease, rent, or otherwise make the Service available to any third party except as expressly permitted in writing by OneCubeCrm.

4. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

5. Google Integration and Compliance

Our Service integrates with Google Business Profile APIs. Your use of these features is subject to the following specific terms:

  • Google Terms: You agree to comply with the Google Terms of Service, the Google Maps/Google Earth Additional Terms of Service, and the Google Privacy Policy.
  • Authorization: By connecting your Google Business Profile, you expressly authorize OneCubeCrm to access, manage, and update your business information and reviews on your behalf.
  • Disassociation: You may disconnect your Google Business Profile from our Service at any time. Upon termination of your account or request for disconnection, we guarantee to disassociate your Google Business Profile account from our application within seven (7) business days.
  • Notification of Changes: We will notify you of any changes made to your Google Business Profile account through our Service within 48 hours of such changes, separate from any automatic notifications provided by Google.
  • Content Storage: We do not cache Google content for more than thirty (30) calendar days.

6. Acceptable Use Policy and Review Management

You agree to use the Service in compliance with all applicable laws and regulations, including the Federal Trade Commission (FTC) guidelines on consumer reviews. Specifically, you agree NOT to:

  • Selectively request reviews only from customers likely to leave positive feedback ("review gating").
  • Suppress, hide, or fail to publish negative reviews based on their sentiment.
  • Offer incentives, money, or gifts conditioned on customers leaving positive reviews.
  • Post reviews on behalf of customers or use automated means to generate reviews.
  • Use the Service to harass, threaten, or defame any person or entity.

7. Fees and Payment

Certain features of the Service may require payment of fees. All fees are non-refundable except as required by law. We reserve the right to change our fees upon notice to you. If you do not agree to the price change, you may cancel your subscription before the change takes effect.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ONECUBECRM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN.

10. Limitation of Liability

IN NO EVENT SHALL ONECUBECRM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us at [email protected].